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  1. Home
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Get the Facts

Whether you’re a REALTOR®, brokerage leader, MLS executive, homebuyer, or home seller, the resources here provide the facts and latest news on NAR's policy updates.

I am a Homebuyer or Seller
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LATEST POLICY RESOURCES

Multiple Listing Options for Sellers

Resources on NAR’s new MLS policy providing additional marketing choices for consumers while preserving equal access to property information on Multiple Listing Services.

Multiple Listing Options for Sellers

New MLS Policy Statement

FAQ

About CCP

MLS Handbook Changespdf

Multiple Listing Options for Sellers Infographic

Downloadpdf | png

SITZER/BURNETT SETTLEMENT RESOURCES

Settlement FAQ

Answering your questions on the settlement and its impact.

Settlement FAQ

Window to the Law - Settlement Facts Videos

Video series explaining various elements of the settlement.

Watch Videos

Nov. 26

Settlement Approved. 

Learn More

  • Top
  • For Consumers
  • For NAR Members
  • For Brokers
  • For Consumers
  • For NAR Members
  • For Brokers
  • Consumer Resources

    Woman Searching for Homes on a Laptop

    I am a homebuyer

    • What does the NAR settlement mean for me? 
    • How do the MLS policy changes impact me?
    • What is a written buyer agreement?

    For Homebuyers

    Agent and Seller Signing Real Estate Agreement

    I am a home seller

    • What does the NAR settlement mean for me? 
    • When do the settlement practice changes go into effect?
    • Do sellers still need to offer compensation to buyer brokers?

    For Home Sellers

    Consumer Guides

    Consumer Guide to Written Buyer Agreements

    Consumer Guide to Written Buyer Agreements

    When searching for a home, you will be asked to sign a written buyer agreement after you’ve chosen the real estate professional you want to work with.

    Downloads:
    Englishpdf  jpg
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    Consumer Guide to Open Houses and Written Agreements

    Consumer Guide to Open Houses and Written Agreements

    Real estate professionals nationwide will require a written agreement prior to touring a home. But what if you are just attending an open house?

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: REALTORS®' Duty to Put Client Interests Above Their Own

    REALTORS®' Duty to Put Client Interests Above Their Own

    NAR's Code of Ethics means that a REALTOR® cannot provide representation in a way that puts their own interests ahead of their clients' interests.

    Downloads: 
    Englishpdf  jpg
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    Consumer Guide: What Veterans Need To Know about Buying a Home

    Consumer Guide: What Veterans Need To Know about Buying a Home

    REALTORS® are committed to helping ensure the unique needs of veterans and active servicemembers are met following new real estate practice changes.

    Downloads: 
    Englishpdf  jpg
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    Consumer Guide: Offers of Compensation

    Consumer Guide: Offers of Compensation

    Here's what to know about a seller or agent offering to compensate another agent for bringing a buyer to successfully close the transaction. 

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide to Negotiating Written Buyer Agreements

    Consumer Guide to Negotiating Written Buyer Agreements

    Here's what to know about negotiating an agreement for services and compensation with an agent who is a REALTOR®.

    Downloads: 
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    Consumer Guide: Seller Concessions

    Consumer Guide: Seller Concessions

    Home sellers may choose to offer concessions to attract buyers or close a deal. Find out if this approach is right for you.

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Multiple Listing Services (MLSs)

    Consumer Guide: Multiple Listing Services (MLSs)

    When buying or selling a home, your agent may use an MLS to find homes for sale or market your property. Here's what you need to know. 

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Fair Housing

    Consumer Guide: Fair Housing

    Consumers and agents all have rights and responsibilities to promote a home buying or selling process free from discrimination. 

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Listing Agreements

    Consumer Guide: Listing Agreements

    One of the first things you'll do when selling your home is negotiate and sign a listing agreement with your agent. 

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Ten Questions to Ask a Buyer's Agent

    Consumer Guide: 10 Questions to Ask a Buyer's Agent

    If you’re ready to buy a home, you should feel empowered to find and work with the agent who is the best fit for your needs.

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Ten Questions to Ask a Seller's Agent

    Consumer Guide: 10 Questions to Ask a Seller's Agent

    If you’re ready to sell your home, you should feel empowered to find and work with the agent who is the best fit for your needs.

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Buying Your First Home

    Consumer Guide: Buying Your First Home

    You’re ready to find your first home. Find out where to begin and what resources are available to you as you embark on your homeownership journey.

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg


     

    Consumer Guide: Mortgages and Financing

    Consumer Guide: Mortgages and Financing

    An agent who is a REALTOR® can help you learn about options for finding a loan that will help you pay for your new home over time.

    Downloads: 
    Englishpdf  jpg
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    Consumer Guide: Steps Between Signing and Closing on a Home

    Consumer Guide: Steps Between Signing and Closing

    Once you sign a purchase agreement on your new home, there are still several steps to complete before you can finalize—or “close”—the transaction.

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Agency and Non-Agency Relationships

    Consumer Guide: Agency and Non-Agency Relationships

    When buying or selling a home, agency and non-agency relationships with real estate professionals vary by state law and offer different options.

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: The Appraisal Process

    Consumer Guide: The Appraisal Process

    If you are financing your home purchase, you will likely be required to get a home appraisal as one of the steps between signing and close.

    Downloads: 
    Englishpdf  jpg
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    Consumer Guide: Home Inspections

    Consumer Guide: Home Inspections

    Between signing and close, a buyer may have a home inspected to ensure it is in good condition and safe for a new owner. Here's what you should know.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Homeowners Insurance

    Consumer Guide: Homeowners Insurance

    Understanding homeowners insurance is essential for anyone looking to purchase a home. Here's what you need to know.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Flood Insurance

    Consumer Guide: Flood Insurance

    Flooding is the most common and costly natural disaster in the U.S. A licensed insurance agent can advise you on how to protect your assets. Find out what you need to know.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Fire Damage and Policy Coverage

    Consumer Guide: Fire Damage and Policy Coverage

    Most homeowners insurance policies cover fire damage. Some may limit coverage if your risk is higher. Here's what you need to know about understanding your coverage.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Preparing to Sell Your Home

    Consumer Guide: Preparing to Sell Your Home

    Here are common considerations as you prepare your home for listing and viewing by potential buyers. An agent who is a REALTOR® can guide you. 

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: What Goes Into Pricing Your Home

    Consumer Guide: What Goes Into Pricing Your Home

    An important question to ask your agent is how to determine your home's listing, or asking, price. Here is what sellers should know about home pricing.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Escrow and Earnest Money

    Consumer Guide: Escrow and Earnest Money

    Between signing and closing, homebuyers typically deposit money into an escrow account. An agent who is a REALTOR® can help advise you on how to keep your deposits safe. 

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Preparing for Homeownership

    Consumer Guide: Preparing for Homeownership

    Whether you are a first-time buyer or planning your next move, here's what prospective buyers should know to prepare for the home purchase process.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Property Taxes

    Consumer Guide: Property Taxes

    Property taxes are a reality of homeownership. An agent who is a REALTOR® can help connect you with a tax expert in your area, but here are the basics.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Seller Disclosures

    Consumer Guide: Seller Disclosures

    Home sellers must disclose certain characteristics of the property to buyers. An agent who is a REALTOR® can help you understand why and what you need to disclose.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Marketing Your Home

    Consumer Guide: Marketing Your Home

    Once you decide to sell your home, your agent will work with you to determine the best strategy to reach potential buyers and attract strong offers. 

    Downloads: 
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Homeowners Associations

    Consumer Guide: Homeowners Associations

    In many housing markets, HOAs and other community associations can be a part of the homebuying (and owning) experience. Here’s what buyers should know.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Navigating Multiple Offers

    Consumer Guide: Navigating Multiple Offers

    When your home is on the market, you may receive offers from multiple interested buyers. Here's how to determine which one is best for you.

    Downloads:
    Englishpdf  jpg 
    Españolpdf  jpg

    Consumer Guide: Alternative Listing Options

    Consumer Guide: Alternative Listing Options

    Home sellers looking to market their homes may have different preferences for how they do so. An agent who is a REALTOR® can help you craft a marketing strategy that best suits your needs.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Deeds and Titles

    Consumer Guide: Deeds and Titles

    To complete the process of closing a home sale, a property’s ownership rights are formally transferred from the seller to the buyer. Here's what you should know about deeds and titles.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Buying Land and Building a New Home

    Consumer Guide: Buying Land and Building a New Home

    Prospective homebuyers may consider purchasing a plot of land or a new construction project instead of an existing home. Here's what you should know.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

     

    Consumer Guide: Understanding & Protecting Yourself From Title Fraud

    Consumer Guide: Protecting Yourself From Title Fraud

    Title fraud is a serious crime that can result in loss of title to a property. Here's what to know about how title fraud happens, who's at risk, and how to prevent it.

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Overcoming Barriers to Homeownership

    Consumer Guide: Overcoming Barriers to Homeownership

    Whether you're saving for a down payment, managing debt, or dealing with other barriers to entry, agents who are REALTORS® can help you find your dream home. 

    Downloads:
    Englishpdf  jpg
    Españolpdf  jpg

    Consumer Guide: Mortgage Interest Tax Deduction

    Consumer Guide: Mortgage Interest Tax Deduction

    If you're navigating tax season or planning to buy a home, understanding how this deduction works can help you make smarter financial decisions. 

    Downloads:
    Englishpdf  jpg

    Additional Consumer Information

    Real Estate Practice Changes and Impact on the Consumer
    infographicAugust 17, 2024

    Infographic: See how NAR’s proposed settlement and changes, which took effect on August 17, impact home buyers and sellers.

    What the NAR Settlement Means for Buyers & Sellers

    The settlement includes changes to real estate transactions, but importantly, consumers will continue to have choices regarding real estate services.

    Homebuyers: What the NAR Settlement Means for You

    REALTORS® are a trusted source of advice and stand ready to help you navigate your homebuying journey and make the choices that work best for you.

    Download PDF

    Home Sellers: What the NAR Settlement Means for You

    REALTORS® are a trusted source of advice and stand ready to help you navigate the complex home selling process with choices that work best for you.

    Download PDF

    179 Ways Agents Who Are REALTORS® Are Worth Every Penny of Their Compensation

    Agents Who are REALTORS® Provide Market Expertise

    Agents Who are REALTORS® Provide Market Expertise

    video
    October 10, 2023

    Buyer Richard explains how agents who are REALTORS® provide market expertise.

    Agents Who are REALTORS® Provide a Valuable Human Touch

    Agents Who are REALTORS® Provide a Valuable Human Touch

    video
    October 10, 2023

    Buyer/seller Robin explains how agents who are REALTORS® provide a valuable human touch.

    Agents who are REALTORS® Provide Property Expertise

    Agents who are REALTORS® Provide Property Expertise

    video
    October 10, 2023

    First-time homebuyers Dany and Litzy M explain how agents who are REALTORS® provide property expertise.

    REALTORS® Help Buyers & Sellers Navigate Legal & Financial Details

    REALTORS® Help Navigate Legal & Financial Details

    video
    October 10, 2023

    Jeanette B explains how REALTORS® help buyers and sellers navigate the legal & financial details of buying a home.

    Member Resources

    Dos and Don’ts When Working With Buyers
    Guidance on implementing new business practice changes in your transactions with homebuyers.

    Dos and Don’ts When Working With Sellers
    Guidance on implementing new business practice changes in your transactions with homesellers.

    Written Buyer Agreements 101
    Outlining the services an MLS Participant will provide and how they will be compensated.

    MLS Policy Changes Summarypdf
    Details of changes to MLS policies and model MLS governing documents.

    Handbook on Multiple Listing Policy
    Guide for REALTOR® associations operating multiple listing services.

    Settlement Agreementpdf
    Full documentation of the settlement. (PDF)

    Final Settlement Approval Orderpdf
    Full documentation of the settlement approval order. (PDF)

    Navigating the Practice Changes Webinar

    Watch a recording of an all-member webinar that reviews the practice changes that took effect on August 17 and discusses where to direct consumers for answers about the settlement class notice.

    Document
    Slide Deck - Navigating the Practice Changes Webinarpdf (1.52 MB)

     

    NAR’s Practice Changes and Past DOJ Engagement

    NAR Former Chief Legal Officer Katie Johnson discusses updates regarding practice changes—including how to speak to consumers about the new policies—and NAR’s engagement with the Department of Justice. NAR encourages all members to evaluate new or revised forms with an eye for clarity and emphasis on consumer choice.

    NAR Settlement Briefing

    NAR President Kevin Sears and Former Chief Legal Officer Katie Johnson discuss the settlement agreement and what it means for both the association and its members.

    NAR Legal Team Reviews Settlement Terms and Impact

    Watch a recording of the Legal Update at the 2024 REALTORS® Legislative Meetings.

    Broker Resources

    Broker-to-Broker agreements help to memorialize compensation agreements between brokers, in accordance with the seller’s authorization to the listing broker and the buyer’s agreement with the buyer broker.

    Broker-to-Broker Agreements

    Compensation Disclosure Statement: Template language for brokers to use with active clients who have listing or selling agreements entered into prior to August 17.

    Compensation Disclosure Statement (PDF)pdf

    Guide to Settlement Practice Changes for Real Estate Professionalspdf
    Slide deck on practice changes and how to communicate to consumers.

    Download PDFpdf
    Download PPTpptx

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